Dstny Crm Connect: A Convenient Lookup Service for CRM Integration
Dstny Crm Connect is a lookup service that allows users to integrate their telephony system with popular CRM and Ticketing systems. With this Chrome plug-in, users can seamlessly connect their CRM system to their Dstny Cloud PBX and access customer information during incoming and outgoing calls. By enabling this integration, users can enhance the customer experience and simplify their daily tasks.
CRM Connect is a server-side solution that supports the most widely used ERP's and CRM's in the market. The information from these systems is rendered in the Chrome plug-in, with plans to expand its availability to mobile apps and ConnectMe. Additionally, CRM Connect offers the flexibility for service providers to create custom CRM connectors to meet specific customer and niche market needs.
One of the standout features of CRM Connect is the ability to create custom buttons within the interface. These buttons can be used to perform various actions such as opening customer cards or creating new tickets. Furthermore, users can embed web content directly in the CRM Connect interface, providing a seamless and unified experience.
Overall, Dstny Crm Connect is a powerful tool for integrating CRM and telephony systems. Its ability to display relevant customer information during calls and the flexibility to customize the interface make it a valuable addition for businesses looking to enhance their customer experience and streamline their workflows.
